Support-Manager provides a bunch of useful features to make your life easier.
ScopesTickets can have different scopes. Depending on the scope a ticket behaves differently.
There are three scopes available: "local", "private" and "channel"
The bot provides rich user and server statistics that you probably find interesting.*Statistics are a prime-only feature.
BlacklistSupport-Manager allows you to blacklist some users that you don't want to use the ticket system.